At BID-IT SERVICES, we have over 25 years' experience of providing IT Service Management delivery and consultancy services to business and organisations across the public and private sector. We are experts in ensuring we help our customers to design and deliver IT services which meet their own requirements and budgets whilst also keeping the experience of the end-user front and centre. Our approach is aligned with the best practice guidance of ITIL and the requirements of ISO/IEC 20000, but it also draws on our very real world experience of delivering complex IT services amidst organisational change and external pressures.